Operations architecture modeling for IT-driven organizational development of a construction company

The case report describes a business architecture-driven project of IT implementation planning for a medium-sized Russian construction company. The fictitious name “BuildIt” will be used for the company for confidentiality purposes. Although the project took place in 2012, many raised issues are still relevant for companies in the region. The report will describe the company at the moment when the project took place. BuildIt company deals with design and construction of non-residential buildings (industrial facilities, schools, theaters, museums, libraries, etc.). The company's portfolio involves many unique facilities. At the beginning of the project its portfolio included five large-scale projects whose total cost amounted to $200 million. There are about 1000 employees in the company, and the payroll budget amounts to $1.5 million per month. One should consider that this amount excludes workers (constructors) since the company acts as a general contractor meaning the very works are carried out by subcontractors, some of them dealing with windows, others doing concrete works, etc. The company's projects are comprehensive and complicated: they involve different works related to a facility's lifetime, as well as different subsystems of a facility under construction (heat supply, electric power supply, water supply, IT infrastructure, etc.). Such projects require interaction and joint work of different divisions. Sometimes their interaction is hindered by political, administrative, and cultural factors.